The objective of the department is to provide a comprehensive platform for the development of Human resource by utilizing abilities and talents of employees in improving work efficiency to achieve the desired organizational & individual goals
Council Police Section
Enforces by-laws and other parent laws
The activities involved are:
- continuous council Police patrols in markets, bus stations and central business district
- Continuous compliance spot checks
Our council police are available 24/7 to enforce nuisance regulation and anyone found wanting can either be charged a penalty fee depending on the nuisance as per nuisance regulation, or prosecuted in the courts of law.
The customer requirements are simply to:
- Comply with the law
- Pay the penalty fee (when applicable)
Committee Section
Printing of minute book (on request from the general public)
The processes involved are:
- Client applies through the Town Clerk’s Office requesting for a minute book
- Town Clerk authorizes Committee Section
- Quotation is given
- Payment
- Copy of requested Minute book issued
The service provision time frame is within 7 days. The requirements are:
- Copy of NRC
- Copy of approved letter from the Town Clerk
- Copy of proof of payment (Receipt)
Printing of Extracts (on request from the general public)
The processes involved are:
- Client applies through the Town Clerk’s Office requesting for a minute book
- Town Clerk authorizes Committee Section
- Quotation is given
- Client makes payment
- Copy of extract is issued
The service provision time frame is within a day . The requirements are:
- Copy of NRC
- Copy of approved letter from the Town Clerk
- Copy of proof of payment (Receipt)
Human Resource Section
Provision of Marriage Certificate
The processes involved are:
- Client obtains an affidavit of Marriage from any Court
- Client presents the Affidavit of Marriage to the Council together with copies of NRCs
- Payment for the Notice
- Notice done
- Issuance of Marriage Certificate after 21 days
The service provision time frame is 21 working days ordinary, or 7 days for express
The customer requirements are:
- Bride and Groom present photocopies of their NRCs
- Two (2) witnesses (1 from either side)
- Affidavit of marriage from Magistrate
- Divorce Certificate (if need be)
- Proof of payment (Receipt)
- if one or both parties are non-Zambian, they need to attach a consent letter from the family or both families of the non-Zambian parties.
Priovide Marriage Gazettion
The processes involved are:
- Client applies to the Council
- Payment done for gazettion
- Recommendation for publication done to Government Printers through Office of the Town Clerk.
The service provision time frame is 21 days before solemnization.
The customer requirements are:
- Certificate of Incorporation for the Church
- Recommendation from Senior Pastor
- Proof of residence